You are now able to view your Desktop Wallboards on smartphones and tablets.
23:00 - 23:15 BST
On Monday July 22nd 2019 at 23:00 BST, this service will be unavailable while this service is updated to the latest application version. Maintenance will take approximately 15 minutes to complete; during this period, some call data may not be collected which could cause gaps in reporting statistics and call modelling may be inaccurate as a result.
One or more of the required images failed to load.
Real Time Call Reporting
Both historical and real time call reporting are available.
Visual Analytics and Charting
Customisable charts with real time capability are available across all report styles. There are multiple charts that are available including pie, doughnut, line, area, radar, column and bar charts. Charts are also available in 2D, 3D and stacked format.
Both individual statistic alarms and alarms that support a time threshold value can be easily configured. The duration of the alarms can be specified in hours, minutes and seconds.
Welcome to your call & contact center reporting service. You are not currently signed in. Click here to sign in and use the application.
You can open the application's documentation & help center by left-clicking the Help link found at the bottom of web pages within this service. You can also press F1 to open the help center.
200+ Real time & Historical Call Statistics
BLF Reports with DNIS/Account Code Stats Field